Sessions & Appointments

All sessions at Via Soma are offered by appointment only and are held privately, one client at a time. Appointments are reserved specifically for you and your scheduled time.

Cancellations & Rescheduling

Cancellations must be made at least 24 hours in advance of your scheduled session. Appointments canceled with less than 24 hours’ notice will be charged in full. Missed appointments and no-shows are non-refundable.

Late Arrivals

Sessions will end at the scheduled time to accommodate subsequent appointments. Late arrivals may result in a shortened session and will be charged in full.

Packages & Session Use

Session packages are non-transferable and intended for use by the purchasing client only. Packages are to be used within the designated time frame, if applicable. Unused sessions may not be refunded.

By booking a session, you confirm that you are physically able to participate in Pilates and agree to inform your instructor of any injuries, medical conditions, or changes in health prior to each session. Participation is voluntary and undertaken at your own risk.

Health & Client Responsibility

Virtual Sessions

Virtual sessions are provided with the same level of care and instruction as in-studio sessions. Clients are responsible for ensuring a safe space to practice and for using any equipment or props appropriately during virtual instruction.

Studio Policies

Via Soma reserves the right to refuse or discontinue services at its discretion to maintain a safe, respectful, and professional environment.

Intellectual Property

All content, materials, and instruction provided by Via Soma are the intellectual property of Via Soma and may not be reproduced, shared, or distributed without written permission.

Changes to Terms

Via Soma reserves the right to update or modify these Terms & Conditions at any time. Continued use of services constitutes acceptance of any changes.

TERMS & CONDITIONS